CATCH THE BEAT

GOVERNANCE · TRAINING · AUTOMATION

Practical AI.
Human in
charge.

I help local governments move from “we should probably do something with AI” to useful, responsible work your team can actually run.

Book a conversation Explore the work
Who's the Human?The question behind every good AI decision.
Portrait at AMC 2026 in Stony Plain.
THE WAY WE WORKHuman insight. AI support.

A clear path from
possibility to practice.

You don’t need to have it all figured out.
Start with the right support for your team.

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Policy Writing

Create practical AI policies that help staff understand permitted uses, review responsibilities and information-handling expectations.

Explore service
A group gathered around a meeting table, smiling for a workshop selfie.

Remember when you first heard about AI?

Remember when you first heard about AI and thought “that sounds amazing but where do I even start?” I get it. As someone who’s been there, done that, and lived to tell the tale, I’m here to take the fear out of AI and show you exactly how it can transform your municipal operations.

How I can help:

  • Take the scary out of AI with friendly, practical workshops
  • Work alongside your team to find where AI can actually help (not just where it sounds cool)
  • Help you implement systems that follow all the privacy and FOIP rules
  • Give you real solutions that work in the real world

I help Canadian municipalities under 5,000 residents implement AI without the overwhelm. No tech jargon, no impossible timelines, just practical solutions that give your team time back and make life easier for everyone.

SMARTER SYSTEMS
STRONGER MUNICIPALITIES

AI That Actually Works for Small Towns

Helping local governments go from paper piles to digital power—with just the right dose of AI.

Still relying on filing cabinets and fax machines? You’re not alone—and you’re not stuck. I help municipalities like yours embrace digital transformation, boost capacity, and use AI (ethically!) to get more done with less.

Make AI and digital tools less scary, more useful

Help streamline your most painful workflows

Bring compliance and FOIPPA up to speed

Train your staff without overwhelming them

Our Working Process

We start with a real conversation about where you are right now.

We start with a real conversation about where you are right now. What's working, what's driving everyone crazy, and what you wish you could change.

Daphne Thomson, founder of Catch the Beat
MEET THE HUMANDaphne Thomson

EXPERIENCE MEETS EMPATHY

I’ve been where
you are.

The full inbox. The unfamiliar system.
The feeling that there must be a better way.

After years in digital marketing and transformation, Daphne stepped into municipal work in Port Edward. AI became a practical way to navigate unfamiliar processes and support the work of serving a community.

Today, she helps Canadian local governments find their own way forward—with useful tools, clear guidance and an understanding of the pressures small teams face.

MBA – AIFormer Director of Legislative ServicesDoctoral Candidate – Agentic and Generative AI
More about Daphne Let’s start a conversation

What Is Going To Happen if you don't take action

The Burnout Spiral

Without AI support, your already stretched staff will keep drowning in repetitive tasks. That mountain of paperwork isn't getting smaller, and neither is the stress. More sick days, more turnover, more scrambling to keep basic services running. Sound familiar?

The Information Black Hole

Important Stuff Gets Lost (Again) When Sarah retires, where does all her knowledge go? Without proper systems, every staff change means starting over. Records get misplaced, residents get frustrated waiting for answers, and you're constantly reinventing the wheel. One day you'll need that information and it just won't be there.

The Resident Frustration Factor

Residents expect answers fast. When they can't get simple information without jumping through hoops, they get annoyed. Really annoyed. That turns into complaints, council meetings that go sideways, and a reputation as the municipality that can't get its act together

The Falling Behind Reality

While you're still doing things the way they've always been done, other municipalities are getting more efficient, more responsive, and more effective. Your community deserves better than being stuck in the past while everyone else figures out how to work smarter.

CLIENT TESTIMONIALS

What clients
have to say.

I recently had the pleasure of attending Daphne’s presentation on AI in local government, which was genuinely inspiring. She spoke with clarity and humour while making complex concepts in how we utilize this powerful new tool feel less overwhelming. What stood out most was her focus on using AI not just to improve efficiency, but to better serve people in our communities - big or small. She reminded us that AI should be used with care, curiosity, and a strong sense of purpose. If you’re looking for someone who truly understands how AI can support your day-to-day and your community, then Daphne is someone you want to connect with.
Adam DoolittleCommunications Coordinator
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HEAR IT FROM CLIENTS

Real work.
Real perspective.

Stories from clients who have worked with Catch the Beat across strategy, marketing and digital transformation.

WHAT CLIENTS SAY

Referrals

Read letters of recommendation from the communities and teams who have worked with Catch the Beat.

View all client referrals

YOUR NEXT STEP DOESN’T HAVE TO BE A BIG ONE

Let’s make AI
work for your people.

Bring your questions, your challenges and your ideas.
We’ll find a practical place to start.

Book a Consultation